Legal

Terms of Service

Last updated: April 2026

These Terms of Service ("Terms") govern your access to and use of Sleeved, a Shopify application and associated website ("the Service") operated by Ripen Studio ("we", "us", or "our"). By installing the App or using the Service, you agree to these Terms. If you do not agree, do not install or use the Service.

1. The Service

Sleeved is a Shopify application that helps merchants import trading card singles, configure pricing rules, and auto-update product prices on their Shopify store based on market pricing data. The Service includes:

  • The Sleeved Shopify app
  • The website at getsleeved.app
  • Any associated documentation, support, and communications

The Service is designed as a pricing tool and is not a point-of-sale system, inventory management platform, or marketplace. It is intended for use by Shopify merchants operating trading card businesses.

2. Eligibility

To use the Service, you must:

  • Be at least 18 years of age
  • Operate a Shopify store in good standing
  • Agree to these Terms on behalf of yourself or your business
  • Comply with all applicable laws in your jurisdiction

3. Account and access

Access to the Service is linked to your Shopify account. You are responsible for maintaining the security of your Shopify account credentials. We are not liable for any loss or damage resulting from unauthorised access to your account.

You must provide accurate information when using the Service and notify us promptly if any information changes.

4. Plans and billing

4.1 Subscription plans

Sleeved is available on a free tier and paid subscription plans as described on the pricing page at getsleeved.app. Paid plans are billed monthly through Shopify's billing system.

4.2 Free tier

The Free plan provides access to core functionality with a limit of 250 tracked SKUs. The Free plan has no time limit and requires no payment method.

4.3 Paid plans

Paid plans are charged monthly in advance. By selecting a paid plan, you authorise recurring charges through Shopify billing. All charges are non-refundable except as required by applicable law or Shopify's policies.

4.4 Plan changes

You may upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the start of the next billing cycle.

4.5 Cancellation

You may cancel at any time by uninstalling the App from your Shopify admin. Cancellation stops future billing. No refunds are issued for partial billing periods unless required by law.

4.6 No commission

Sleeved does not charge commission or percentage-based fees on sales. All plans are flat-rate subscriptions.

5. Permitted use

You may use the Service only for lawful business purposes and in accordance with these Terms. You agree not to:

  • Use the Service to engage in any fraudulent, deceptive, or illegal activity
  • Attempt to reverse-engineer, decompile, or extract the source code of the App
  • Use automated tools to access the Service in a way that exceeds normal usage or burdens our infrastructure
  • Use the Service to harm, deceive, or defraud customers of your Shopify store
  • Violate Shopify's terms of service or policies
  • Circumvent any technical limitations or access controls in the Service

6. Pricing automation — important notice

Sleeved automates the updating of product prices on your Shopify store. You acknowledge and agree that:

  • You are responsible for the prices set in your store. Sleeved provides a tool to assist with pricing — the accuracy, legality, and commercial suitability of the prices applied to your products are your responsibility.
  • Market pricing data is provided by third parties. We do not guarantee the accuracy, completeness, or timeliness of pricing data. You should review dry-run previews before applying changes.
  • Pricing rules you configure are your responsibility. Floors, caps, and margin rules are tools for your use. We are not responsible for the commercial outcomes of how you configure them.
  • Sleeved does not guarantee any particular commercial outcome. Autopricing tools assist with efficiency and process — they do not guarantee sales, margin, or revenue results.

7. Intellectual property

All content, software, and materials comprising the Service — including the App code, design, documentation, and website — are the property of Ripen Studio and are protected by copyright and other intellectual property laws.

Your Shopify store data (products, pricing, catalog) remains your property at all times. You grant us a limited licence to access and process this data solely to provide the Service.

We grant you a limited, non-exclusive, non-transferable licence to use the Service for your business purposes during the term of your subscription. This licence does not include the right to sublicense, resell, or redistribute the Service.

8. Third-party services

The Service integrates with Shopify and third-party pricing data providers. We are not responsible for the actions, availability, or data of these third-party services. Your use of Shopify is governed by Shopify's Terms of Service.

9. Availability and uptime

We make reasonable efforts to keep the Service available and functional. However, we do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, infrastructure issues, third-party provider outages, or circumstances beyond our control.

We are not liable for any loss or damage resulting from Service downtime or sync failures, including missed pricing updates or price discrepancies during outages.

10. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

  • The Service will be error-free or uninterrupted
  • Pricing data will be accurate or complete
  • The Service will meet your specific business requirements
  • Results obtained from the Service will be accurate or reliable

11. Limitation of liability

To the maximum extent permitted by applicable law, Ripen Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service — including but not limited to lost revenue, lost profits, pricing errors, or business disruption.

Our total liability to you for any claim arising out of or related to these Terms or the Service shall not exceed the amount you paid for the Service in the three months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Ripen Studio and its affiliates, officers, employees, and agents from any claim, loss, liability, or expense (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or if we reasonably believe your use threatens the security, integrity, or availability of the Service.

You may terminate your use at any time by uninstalling the App. Upon termination, your data will be handled in accordance with our Privacy Policy.

14. Changes to these Terms

We may update these Terms at any time. Material changes will be communicated by email to active users or via in-app notice at least 14 days before taking effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Governing law

These Terms are governed by the laws of the jurisdiction in which Ripen Studio operates. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

16. Contact

For questions about these Terms, contact us at: